بناء فرق العمل في قطاع الكهرباء السعودي

Abstract

Work teams have increasingly become an essential tool for organization development, strengthening the role of employees and enhancing their participation towards better performance and greater effectiveness. As many other organizations, The Saudi Arabian Electricity Company has used teams for quite some time for enhancing the latter mentioned objectives within its own organizational setup. The present study has therefore taken as its objective to investigate the state of teams in the said company with particular reference to their inception and development, their performance and the problems they have thus far encountered . And the finding of the study are envisaged to be useful for arriving at some realistic and applicable suggestions that may help to further promote the structure, better performance and leadership work teams within the mentioned company. In doing so, the study has endeavored the test a set of ٣ main interrelated hypothesis, expressed as follows:- • There is a discernible move from Predominantly individualistic pattern of behavior to a group oriented one amongst team members in the Saudi Arabian Electricity Company, attributable mainly to the gradual acquisition of group spirit from the previously frequent use of teams . • Teams have significantly contributed to the development of skills, capacity and knowledge of their participants directly and indirectly through mutual interaction of the participants, and the gradual build-up of experience regarding work in teams. • The leaderships of teams in the Saudi Arabian Electricity Company have shown increasing efficiency and effectiveness related to their experience, training and rank within the company. The study has used the questionnaire method to collect the relevant data from a random sample of teams participants in the Saudi Arabian Electricity Company. The questionnaire form is attached to the report of the study as appendix (A) . It also supported the questionnaire bases survey with data and opinion generated by interviewing (٧٧) teams leaders in the same Company and the data gathered by the questionnaire based survey were then computer analyzer employing the SPSS statistical package. The findings of the study have included the following main conclusions ١- Organized mainly around the objectives of quality enhancement and gradual improvisation, quality teams in the Saudi Arabian Electricity Company need greater team cohesiveness and stronger team fabric. ٢- The teams lack a established system of a ccountability and discipline to enforce greater commitment and better performance by participants . ٣- The variations in each of age and education in the composition of teams in the company are important factors that influence the degree of instruction and enthusiasm and performance. ٤- So do the factors of team homogeneity and closeness And also based on the finding of the study and further. ٥- The limited authority allowed to team leaders, and social ties such as friendship also stand out as factors limiting the enforcement of discipline in teams. Additionally, this author has presented a suggested model for the process of team building which adds one initial “planning and preparation” step to that process which according to current literature and practice, consists of ٥ steps . the study is organized into ٥ chapters including an introduction (Ch.١) a theoretical framework (Ch.٢), an introductory account of the company within which the study was conducted (Ch. ٣), a presentation of the author`s own personal experience with teams (within the company itself), and final fifth chapter presenting and analyzing the empirical data obtained, and highlight and discussing the finding of the study .